1x beat's Privacy Policy

1x beat collects certain information in order to operate the platform effectively and to provide you with safe, quality service. This information comes from two sources — what you provide directly, and what is collected automatically while you use the platform.

1.1 Information You Provide Directly

The information you give us directly includes:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address
• Documents submitted for identity verification (such as a copy of your national ID or passport)
• Financial transaction details — payment account information related to deposits and withdrawals (bKash, Nagad, Rocket, Upay, or bank account)
• What you share when contacting the support team

1.2 Automatically Collected Information

Some technical information is recorded automatically when you access and use the platform:

• IP address and device type
• Browser information and operating system
• Login time, session length, and click patterns
• Game play history, bet amounts, and win/loss records
• Data collected via cookies and similar tracking technologies (see section 5 for details)

1.3 Information Received from Third Parties

In some cases, we may verify information through approved third parties for identity verification or fraud prevention purposes. This process is completely secure and your information is not exposed externally.

1x beat uses your information only for necessary purposes. We never process your information unnecessarily. Your data is used only for the reasons listed below:

2.1 Account Management and Service Delivery

• Creating, verifying, and keeping your account secure
• Processing deposits, withdrawals, and bonuses
• Ensuring gaming services and live support
• Sending important account-related notifications

2.2 Security and Fraud Prevention

• Detecting unauthorized access and suspicious transactions
• Preventing money laundering and other financial crimes
• Taking action against the creation of multiple accounts

2.3 Service Improvement

• Identifying and resolving technical issues on the platform
• Analyzing user experience to develop new services
• Providing personalized offers or recommendations where applicable

2.4 Ensuring Responsible Gaming

1x beat takes responsible gaming very seriously. We monitor users' playing patterns to identify problematic behavior, provide timely assistance, and set limits or suspend accounts where necessary.

3.1 Security Technology

1x beat uses industry-standard security technology to protect your information. All communication between the platform and your browser is secured through SSL (Secure Socket Layer) encryption. Sensitive data such as passwords and payment details are stored in encrypted form and are not directly readable.

3.2 Retention Period

Information is stored while your account remains active. Even after an account is closed, some data may be retained for a specified period due to legal obligations, financial record-keeping, and dispute resolution requirements. Once the required period ends, data is securely deleted.

3.3 Access Control

Only authorized staff can access the necessary information. All staff are legally bound to comply with the privacy policy. All internal access logs are recorded and regularly audited.

3.4 Steps Taken in the Event of a Data Breach

If a security incident occurs and there is a possibility that your information has been affected, we will notify you as soon as possible and take the necessary protective steps.

1x beat does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in limited circumstances:

4.1 Service Partners

We work with trusted partner organizations for payment processing, identity verification, and technical services. These organizations receive only the information necessary for their specific function, and confidentiality agreements with them are mandatory.

4.2 Legal Obligations

Information may be provided when required by court order, government investigation, or legal process. In such situations, we disclose only what is legally required.

4.3 Game Software Providers

Our game providers including Pragmatic Play, Evolution, JILI, PG Soft, and Spribe may view technical gameplay data. However, they do not receive your identity or financial information.

4.4 Business Restructuring

In the event of a major change to the company's structure such as a merger or acquisition, user data may be transferred to the new entity. Prior notice will be given in such cases.

Cookies are small text files stored on your device. 1x beat uses the following types of cookies:

5.1 Essential Cookies

These are necessary for the basic functionality of the platform — maintaining login sessions, security tokens, and saving language preferences. Without these cookies, the site will not work properly.

5.2 Analytics Cookies

Analytics cookies are used to understand which parts of the platform have more issues or which pages are more useful. This data is aggregated and not personally identifiable.

5.3 Cookie Controls

Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may limit platform functionality and some services may not work properly.

You have a number of important rights over your own information. 1x beat respects these rights and is committed to helping you exercise them:

6.1 Right to Access Your Information

You can request to know what information we hold about you. If you contact us via live chat or email, we will provide a copy of that information within the specified time.

6.2 Right to Correct Your Information

If any information stored in your account is incorrect or outdated, you can request a correction. General information can be changed directly from your account settings; for ID-verified information, please contact support.

6.3 Right to Delete Your Information

After closing your account, you can request that your information be deleted. However, some data may need to be retained for a specified period for legal reasons or due to ongoing disputes. We will inform you clearly in such cases.

6.4 Right to Object to Data Processing

You have the right to object to marketing communications or non-essential data processing. If you make such a request, we will review it appropriately.

1x beat's services are intended only for persons aged 21 or above. We do not knowingly collect any information from minors. Age is verified at the time of registration and confirmed through identity document verification.

If a minor's information enters our system in any way, the relevant account will be closed and the information deleted as soon as it is identified. Any guardian with concerns about this may contact our support directly.

As 1x beat operates on a global infrastructure, some data may be processed or stored on servers in other countries. Regardless of where the data is stored, the standards of this privacy policy apply universally.

For international data transfers, we ensure the security of your information through encryption, contractual safeguards, and access controls. These transfers are carried out only as needed to deliver services — not for commercial reasons.