For ages 21+

1x beat's Guide to Responsible Gaming

Sports and betting should be a source of enjoyment, not stress or problems. 1x beat believes every player has the right to know their limits and stick to them — and we are here to support you along the way.

21+ Age limit mandatory
24/7 Support service
৳300 Minimum Deposit

Why Responsible Gaming Matters

Always remember: betting is entertainment, not a way to invest.

Online betting and casino gaming can be a healthy form of entertainment for many people, but for some it can gradually become a habit that has a negative impact on their daily life and relationships. 1x beat takes this seriously and is committed to ensuring the wellbeing of every user.

Responsible gaming means consciously deciding how much time and money you will spend and staying within your own budget. At 1x beat, we want you to always stay in control. Read our Terms and Conditions to learn in detail what we ask users to follow when using an account.

21+
Age limit mandatory

To open an account at 1x beat and take part in any form of betting or casino activity, you must be at least 21 years old. We strictly enforce our age verification process. Protecting minors from gambling is one of our core responsibilities.

If you believe a family member or someone close to you is spending too much time or money on online betting, please help them. Family and friends are the greatest source of support in a person's life. Our Privacy Policy explains how personal information is kept secure, which also applies to self-exclusion and limit-setting.

Remember, placing more bets to recover lost money is not the right path. This mindset of "chasing losses" only makes the problem worse. If you have any questions, our FAQ section has answers to many questions about responsible gaming.

Tools for Setting Your Own Limits

1x beat gives you the ability to manage your own account.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Once this limit is set, it cannot be exceeded, which helps you stay within your budget.

Loss Limit

Decide in advance how much you can afford to lose within a set period. Once that amount is reached, your betting will automatically be paused.

Session Time Limit

Set a limit on how long you play in one go. When the time is up, the system will notify you and help you take a scheduled break.

Cooling-Off Period

Take a temporary break from betting — you can pause your account for any period from 24 hours to several weeks.

Self-Exclusion

If you need a longer break, choose self-exclusion. Once this step is taken, the account cannot be reactivated before the set period ends.

Reality Check

At regular intervals you can see a summary of how long you have played and how much you have spent, which helps you make informed decisions.

Request Self-Exclusion

Let our support team know via live chat or fill in the form below and send it by email.

Warning Signs of a Problem

If you notice these signs, help yourself or someone close to you.

  • Repeatedly placing bets or increasing bet amounts to try to recover lost money.
  • Hiding information or lying to family or friends about betting.
  • Unable to focus on daily tasks, work or studies.
  • Finding it hard to stop betting or failing when trying to take a break.
  • Spending money meant for rent, food or other essential expenses on betting.
  • Feeling restless, anxious or irritable when unable to play.
  • Borrowing money for betting or falling into debt.
  • Seeing betting as the only way to escape stress or emotional pain.

Assess yourself

If even one of the signs above appears in you regularly, do not ignore it. Acknowledging a problem is not a weakness — it is the first step toward getting better.

Contact 1x beat's 24/7 live chat support. Our team can speak in Bengali and will help you take the right steps confidentially.

Remember: if betting stops being enjoyable and becomes a source of stress, taking a break is the wisest thing to do.

1x beat's Commitment to Your Protection

We are not just an entertainment provider — we want to build a responsible platform where every player is safe. All tools, from age verification to self-exclusion, are kept active to protect the younger generation.

Our support team works in Bengali via live chat and email, 24 hours a day, 7 days a week. Feel free to contact them with any questions or if you need help regarding responsible gaming.

24/7 Live chat support
21+ Mandatory age limit
SSL Data protection
6 Self-control tools

Ways to Get Help

You are not alone — asking for help is a sign of strength.

Live Chat Support

Chat in Bengali on 1x beat's 24/7 live chat. Our team will listen to your situation and help you take the right steps confidentially. They also assist with self-exclusion and setting limits.

Contact by Email

If you prefer not to speak directly, write to us by email. Our support team responds in both Bengali and English. Your privacy will be fully protected.

Family and Friends

Talk openly with the people close to you. Family and trusted friends can often provide the most effective support. Do not hide your feelings from them.

Professional Advice

Seeking help from a mental health specialist or counsellor is completely normal. Many mental health services are now accessible in Bangladesh. A professional counsellor can help you work through problems more effectively.

Self-Help Methods

Keep a budget diary for yourself. Spend time on hobbies or activities other than betting. Exercise, meditation or spending time with family can be effective for reducing stress.

Using Account Tools

Activate a deposit limit, loss limit or cooling-off period. These tools are available directly in your account or can be set up through live chat.

Protection of Minors

No one under 21 years of age may open an account or play at 1x beat. If a younger member of your household uses the device, use parental control software and keep your login details secure. Access by minors is strictly prohibited on our platform.

Is betting an investment?

Betting can never be a reliable source of income or an alternative to investment. The chance of winning is always uncertain, and in the long run the house always holds an edge. So only play with money you can afford to lose — never bet with funds set aside for essential expenses.

Our Email

You can contact us directly about any responsible gaming matter: [email protected]

Questions About Responsible Gaming

Find answers to common questions here.

Contact 1x beat's 24/7 live chat or send a request by email to self-exclude. Our support team will temporarily or permanently close your account for the period you choose. This process is completely confidential.

Yes, a deposit limit takes effect immediately once set. However, if you request to increase the limit, it will only take effect after a set waiting period — this is done to discourage impulsive decisions.

Betting and deposits are paused during a cooling-off period, but withdrawing funds from your account is generally still available. Contact us via live chat for more details.

Start by talking to them calmly — express concern, not accusations. Help them reach 1x beat's support team via live chat or email. If needed, seek advice from a mental health professional.

Your account cannot be reactivated before the set period ends. If you wish to return after the period is over, let our support team know — they will help you make a safe decision.

Yes, all your personal information and account activity is kept completely confidential. Your data is not shared with third parties, in accordance with SSL encryption and our privacy policy.